PRIVACY POLICY
小倉コネクション プライバシーポリシー
EN: We collect contact details and trip preferences to create your itinerary and provide concierge support. We do not sell your personal information.
JP: 旅程作成とサポート提供のために連絡先と旅行希望を収集します。個人情報の販売はしません。
収集する情報：お名前、メール、旅行日程、好みなど
使用目的：旅程作成とサポート提供のため
第三者への販売：しません
パスポート情報：旅行終了後30日以内に削除
お問い合わせ：info@ogura-connection.com
Ogura Connection LLC is a Japan travel concierge service based in California, USA.
Name
Phone number
Messaging app IDs (if you choose to use them)
Travel dates
Destinations
Preferences and interests
Party details (who’s traveling)
Dietary restrictions or accessibility needs (if you share them)
If a venue requires it, we may collect passport information.
We delete passport information within 30 days after your trip.
We use your information to:
Create customized itineraries
Provide travel recommendations and concierge support
Communicate with you about your trip and our services
Process payments (handled by Stripe)
We do not sell your personal information.
We may share limited information with trusted service providers only as needed to run our business, such as:
Stripe (payment processing)
Google Workspace (email and documents)
Messaging platforms you choose to use (for example, LINE or WhatsApp)
We keep information only as long as needed for business and legal purposes:
Lead information: 60–90 days
Client information: up to 1 year after your trip
Passport information: deleted within 30 days after your trip
Payment records: kept as required by law
We use reasonable safeguards such as secure cloud storage and access controls. No method of transmission or storage is 100% secure, but we work to protect your information.
You may request access, correction, or deletion of your personal information by emailing:
info@ogura-connection.com
If you are a California resident, you may have rights including:
The right to know what personal information we collect and how we use it
The right to request deletion of personal information (with certain legal exceptions)
The right to non-discrimination for exercising your privacy rights
We do not sell personal information.
To submit a request, email info@ogura-connection.com with the subject: CCPA Request
Ogura Connection LLC
Email: info@ogura-connection.com
By using our services, you acknowledge this Privacy Policy.